Last revised: July 14, 2009
This website, www.janegoodall.org, is owned and operated by the Jane Goodall Institute (JGI). Our intention is to provide an informative tool for those interested in our work and a means of allowing our members and the public to become more involved in our mission. We recognize that visitors to our website may be concerned about the information that they provide to us and how we treat that information. The Jane Goodall Institute is committed to honoring our constituents' privacy preferences. To this end, JGI supports the following principles:
We believe that a visitor to our website is the one to best determine:
- When — and under what conditions — to provide "personally identifying information" (e.g., data that may be used to identify, contact, or locate a person)
- When such information may be shared with other organizations
- When to remain anonymous
When personally identifying information is collected, we believe that a visitor to our website has the right to:
- Know when we are collecting personal information
- Know what personal information is collected, and the purpose of any such collection
- Expect the opportunity to choose whether or not personal information will be provided to any third parties
- Expect reasonable steps to be taken to protect personal information from unauthorized use
- Review the accuracy of personal information and update it
Your Personal Information
Personal Information Collected
In general, when you visit our websites and access information, you remain anonymous. We do not require you to register or provide personal information to us to view our website. There are occasions when we will ask for additional information. We do this to better understand and respond to your needs, and provide you with services that may be valuable to you. For example, personally identifying information will be collected in order for you to join the Jane Goodall Institute’s news community or email lists.
What Information We Collect and How We Use That Information
Our registration forms require users to give us contact information that may include name, e-mail address, format preference (HTML vs. plain text), mailing address, interests, and similar information. We do not request or store sensitive information from our visitors, such as social security numbers.
Use of Your Personal Information
On a selective basis, personally identifying information is made available to organizations whose postal mailings and products we think you will find of interest. You have the right to opt-out of these mailings and our sharing of your information. Whether or not you choose to share your information will have no impact on any of your interactions with us, either online or off-line. The Jane Goodall Institute never shares your e-mail address with outside organizations.
You may opt out by calling our Membership Team toll-free at (800) 592-5263 Monday through Friday between 9:00 a.m. and 5:00 p.m., EST. If you elect to keep your record private, we will not provide any of your personal information to other organizations.
E-Mail Sent to Us Containing Personal Information
You may decide to send the Jane Goodall Institute personally identifying information. For example, you might send JGI an e-mail message containing information about your membership. We will use this information solely to identify you as a member of the Jane Goodall Institute and to determine how to best respond to the e-mail. We will not use this information for any purpose other than to resolve the specific matter identified in your e-mail.
Internet Protocol Address
An Internet Protocol (IP) address is a number that is automatically assigned to your computer when you use the Internet. We collect an IP address from all visitors to our website. We use IP addresses to help diagnose problems with our server, administer our website, analyze usage trends, track users' interactions with the website, gather broad demographic information for aggregate use in order to improve the website, and deliver customized, personalized content. IP addresses are not linked to personally identifying information.
Invite-A-Friend and e-Cards
If a user elects to use our Invite-A-Friend referral service to inform friends about our website, we ask them for the friend's name and e-mail address. The Jane Goodall Institute will automatically send the friend a one-time e-mail message inviting them to visit a particular web page on the website. The Jane Goodall Institute uses the recipient information for the sole purpose of sending this one-time email and the recipient information is not retained.
Similarly, if a user sends an e-card to a friend, we ask them for the e-card recipient’s name and e-mail address. Upon completion of the e-card, the Jane Goodall Institute will automatically send a one-time e-mail to the recipient containing the e-card in HTML format. The Jane Goodall Institute uses the recipient information for the sole purpose of sending this one-time email and the recipient information is not retained.
- Roots & Shoots: http://www.rootsandshoots.org
Links to Third-Party Websites
We provide many links to third party websites existing outside of the Jane Goodall Institute. Since we do not control the content or functionality of these websites, we encourage you to review the privacy policies posted on these third-party websites. Any link from http://www.janegoodall.org to such a third-party website does not denote an affiliation with the website or an endorsement of its viewpoint(s) or mission(s).
Donations via Text Message (SMS)
Donations that are submittied via SMS are collected for the benefit of the Jane Goodall Institute by the Mobile Giving Foundation and subject to the terms found at www.hmgf.org/t. You may opt-out of JGI's SMS correspondence or Premium SMS Services by texting "STOP" to the short code 20222. Text "HELP" to 20222 for help or visit www.hmgf.org/t. Message and data rates may apply.
Data and Security
Security of Your Information
All sensitive information (such as your email address) transmitted through http://www.janegoodall.org is transmitted via clear text using a standard web form. Once your information is transmitted to us, it is hosted by the Jane Goodall Institute and protected on a secure server that is only accessible by certain qualified employees of the Jane Goodall Institute.
If at any point you feel that you have submitted information into a form that you would like to have deleted from JGI’s archives hosted by the Jane Goodall Institute, please call our Membership Team at (800) 592-5263 and we will delete the information accordingly.
All sensitive information (such as your credit card information) provided to the Jane Goodall Institute is transmitted using Secure Socket Layer (SSL) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our website that is only accessible by certain qualified employees of the Jane Goodall Institute. Unfortunately, no data transmission over the Internet can ever be 100% secure. While we strive to protect your information to the fullest extent, we cannot ensure or completely guarantee the security of such information.
The Thawte Secured Seal
The globally recognized Thawte Secured Seal (at right) allows you to learn more about the websites that you visit before you submit any confidential information. The Jane Goodall Institute’s investment in this advanced technology ensures that the web page you are visiting is authentic, secure, and that any data or information you submit will be protected by 128-bit SSL encryption.
Whenever you see the Thawte Secured Seal on our websites, you can personally verify that the web page in question is both secure and administered directly by The Jane Goodall Institute. You may submit personally identifying information and/or sensitive data (such as credit card numbers) to the website with the assurance that:
- The website has a Thawte Secure Server ID
- Thawte has verified the organizational name and that The Jane Goodall has the proof of right to use it
- The website legitimately runs under the auspices of the Jane Goodall Institute. All information sent to the website, if in an SSL session, is encrypted, protecting against disclosure to third parties.
Your Credit Card Information
When you enter your credit card information into a form field on http://www.janegoodall.org, your credit card information is encrypted and transmitted securely. The Jane Goodall Institute does not store your credit card information at any time; your credit card information is only used for the duration of the transaction and is then accessed by Authorize.net for processing.
We take the utmost precaution to keep your credit card information safe and secure. But if you are uncomfortable submitting your credit card information online, you can also contribute to the Jane Goodall Institute by printing out the online form and mailing it to:
Attn: Membership Team
The Jane Goodall Institute
1595 Spring Hill Rd
Vienna, VA 22182
You can also call our Membership Team between 9:00 a.m. and 5:00 p.m., EST at (800) 592-5263.
What are "Cookies"?
Cookies are small files sent from a web server to your computer through your browser program. There are two types of cookies: non-persistent and persistent cookies.
A non-persistent cookie enables a website to temporarily keep information on your computer as you travel from one page to another on our website. This cookie is automatically deleted from your machine when you close your browser. Because these cookies are necessary to provide some functions, failure to allow such cookies may make some of the functions on our website unavailable to you.
A persistent cookie is kept even when you close your browser. You can manually delete these cookies using commands specific to your browser and computer system. These cookies store information that would generally not change from session to session. They also contain information that would need to be reentered by you each time you visit the website. For example, a common use of persistent cookies is to allow a registered website visitor to enter the website without having to specify their username and password.
Our Compliance with Federal Law
The Jane Goodall Institute complies fully with the Children’s Online Privacy Protection Act of 1998 (COPPA). None of the websites covered by this policy knowingly collect identifying personal information from children under age 13. If we discover that a person under the age of 13 has provided us with any personally identifying information, we will delete that information from our systems. We are unable to reply to information requests from children under the age of 13, if so identified. A parent or guardian must initiate any requests for information from children under the age of 13 on their behalf. We encourage parents to supervise children when they browse the Internet. Learn more about COPPA.
The Jane Goodall Institute complies fully with the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act). To this end, the Jane Goodall Institute:
* Always offers recipients of e-mail marketing and e-newsletters a clear means of opting-out from the receipt of future messages
* Always includes JGI’s physical address within the body of all our e-mail messages:
1595 Spring Hill Rd, Suite 550
Vienna, VA 22182
* Never uses false or misleading header information in any e-mail message
* Never attempts to deceive e-mail recipients by using deceptive subject lines
* Never uses automated means to harvest e-mail addresses from websites or web services
* Never generates e-mail addresses using programmatic methods
* Never shares e-mail addresses with any other organizations
Learn more about the CAN-SPAM Act.
The Jane Goodall Institute welcomes comments and questions on this policy. We are dedicated to protecting your personal information, and will make every reasonable effort to keep that information secure.
If you have any questions, please email us at firstname.lastname@example.org or call our Membership Team between 9:00 a.m. and 5:00 p.m. EST at (800) 592-5263.
You can help the Jane Goodall Institute maintain the accuracy of your information by updating your login information. To update your membership file, email us at email@example.com or write us at:
the Jane Goodall Institute
1595 Spring Hill Rd
Vienna, VA 22182
Any information that you provide to us on the web, in e-mail, and by fax or mail is covered by this policy.
Last revised: July 14, 2009